Responsibilities:
Building technical competences with third party distributors;
Resolving complex technical issues of distributors;
Proactively coaching others on Technical issues, sharing expertise and knowledge;
Proven track record in technical and commercial competence development in B2C environment;
Managing relationships with distributors and Joint Venture partners.
Requirements:
Bachelor degree in engineering or comparable technical background, Construction equipments or auto is preference;
More than 3 years experience in a technical (lubricants and applications) environment;
Experience in distributor management beneficial;
Good communication in English is required;
Good interpersonal and communication skills.
Responsibilities:
Provide technical service for growing up sales proceeds, and build up and maintain technical relationship with key account to safeguards existing business. Provide general technical support to Sales and Marketing:
- Build up technical customer intimacy with top key account manager in construction, Mining and fleet sector.
- Lead product and customer value proposition offering in construction, Mining and fleet sector.
- Provide technical support during the market launch of new products
- Prepare customer plant/equipment audits, lubrication surveys, and product rationalization
Audits and conduct field trials, as necessary to support the overall business strategy.
- Provide Occupational Health, safety and product disposal advice to customers and front line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation.
- Provide product application training & HSE advice.
Work with Product Application Specialists in their market:
- Solve customer application problems that are complex
- Transfer knowledge of customer applications & local field problem
- Facilitate interface with Power sector OEMs & other Industry bodies on product application and development issues
- Provide intelligence on new equipment & competitor product applications in their market
- Feedback to Product Application Specialists (PAS) on: business cases, field trials, technical market information and trends, competitor activities, customer feedback. It is a key responsibility of the Leadership, Accountability and Teamwork (LTA) to work with the PAS network to develop the delivery of cross border second line support for lubricants.
Requirements:
- Bachelor degree, prefer to Chemical engineering, Mechanical or Engine.
- At least three years work experience in construction/chemical/auto engineering field or a technical lubricants environment.
- Familiar with industrial equipment.
- Strong analytical and problem resolving capability;
- Good communication and interpersonal skill.